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Items that are overdue by 14 days or more will be considered lost and you will be billed for the replacement cost and a processing fee. Your account will be blocked if it exceeds a balance owing $50 or more. If the balance is below $50, the account retains full privileges. If you return the items, the fee will be cleared from your account. Accounts will be referred to the library’s collections agency 21 days past the last billing notice if the total bill for the account is more than $75.
If lost items are returned after you have been referred to the collection agency, you will not have to pay the bill on those items but will be charged a non-refundable collection agency processing fee.
If the item is found within 90 days of payment you are eligible for a refund of the item cost (the processing fee is non-refundable as it covers staff time and materials). If the item is found after 90 days of payment it is yours to keep.
If your account is referred to a collection agency, you receive notices directly from the agency. The charges may be paid at any Spokane Public Library. See Uncollectible Patron Accounts Policy.
You will be charged for any library material you return with damages. Individual assessment is made for each item at the time of return and your account is charged repair or replacement costs depending upon the extent of the damage. Materials with multiple parts or in cases must be returned complete. Charges will be waived if the missing part or case is returned promptly.
Click the print now button, choose your location to print to, and upload your document to print from your computer or mobile device. Once you arrive at the Library, visit the self-service kiosk to release your prints using your library card number or guest pass.
Laptop rentals are currently reserved for special events and only available at Shadle Park Library. These laptops may only be used in the library and cannot be taken home.
If you lose your card, please call us immediately at (509)444-5300 to block your card as you are financially responsible for items checked out under your account. There is no card replacement fee.
Customers are not expected to pay for interlibrary loans. Spokane Public Library requests items only from free lenders. We do not charge for photocopies we receive through interlibrary loan. Customers will be responsible for paying for any requests that require prepayment, such as for genealogy microfilm.